Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the Fleur Babes website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

Orders, Delivery, and Product Appearance

When placing orders through our service, you agree to:

• Provide accurate and complete delivery information for yourself and gift recipients
• Accept responsibility for ensuring the accuracy of delivery addresses
• Allow our delivery partners to fulfill orders at the specified addresses
• Understand that delivery times are estimates and may vary based on circumstances
• Accept that we may need to reschedule deliveries due to unforeseen events
• Acknowledge that incorrect address information may result in failed deliveries
• Understand that product appearance may vary from displayed images due to seasonal availability and current stock
• Accept that while we strive to match product images as closely as possible, variations in flower colors, sizes, and arrangements may occur
• Acknowledge that substitutions may be necessary based on flower availability and seasonal trends

We reserve the right to make reasonable substitutions or adjustments to arrangements based on flower availability, seasonal variations, and market conditions. We will always strive to maintain the style, theme, and value of your selected arrangement while ensuring the highest quality of flowers.

Payment and Pricing

All prices are in Malaysian Ringgit (MYR) and are subject to change without notice. Payment must be made in full at the time of ordering. We accept various payment methods as displayed during checkout.

User Content and Reviews

By submitting reviews, photos, or other content to our platform, you:

• Grant us a worldwide, royalty-free license to use your content for marketing
• Allow us to display your content on our social media and advertisements
• Permit us to edit or format your content while maintaining its meaning
• Confirm that you own or have permission to share the content
• Agree that we may attribute the content to your name or username

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our service.

Intellectual Property

The Fleur Babes website and its original content, features, and functionality are and will remain the exclusive property of Fleur Babes. Our service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Fleur Babes.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Fleur Babes. Fleur Babes has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Fleur Babes shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will immediately cease.

Limitation Of Liability

In no event shall Fleur Babes, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the service
• Any variations in product appearance from displayed images
• Necessary substitutions due to flower availability or seasonal conditions
• Delivery delays or rescheduling due to circumstances beyond our control
• Any actions or omissions of our delivery partners
• Technical issues or interruptions in our service
• Loss or misuse of personal information by third-party services we utilize

Our liability shall be limited to the amount paid for the specific order or service in question, where such limitation is permitted by law.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at: hello@fleurbabes.com